Do You Ship Internationally?
Yes, we do ship international by using Sky net as our courier service for all orders. If you wish to place an order for delivery by using your own option courier service, please email us at firstname.lastname@example.org to discuss your request.
How Long My Order Take To Arrive?
Once an item is ordered and payment has been taken, an email will be sent as confirmation. Usually all orders are dispatched in 4 days and take approximately 7 days for shipping. Need to be understand as sometimes there may be occasional delay due to customs clearance process, weekend or public holidays which is out of our control.
Do You Charge VAT?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery. Borneo Heritage Art Shop does not have any control over duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Any import duties, customs or taxes are not computed nor applied to orders by Borneo Heritage Art Shop, please contact your local customs office to find out more information if you are unsure of the charges.
Will I Get My Tracking Number?
Once an item has been dispatched we will send an email for your tracking number. If you do not receive one please email us.